Team Collaboration

Invite your support agents, marketers, and managers — work together in real-time with shared notes, tasks, and customer insights.

Built for Teams of All Sizes

Whether you have 2 people or 20, AI Smart Hub makes teamwork effortless.

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Support Agents

Customer Success
  • See full customer history & sentiment
  • Receive real-time negative alerts
  • Use AI-generated reply suggestions
  • Add internal notes visible only to team
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Managers & Owners

Oversight & Analytics
  • View team performance & response times
  • Monitor overall churn risk & trends
  • Export reports for meetings
  • Set alerts for high-risk customers
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Marketing & Sales

Lead & Insight Team
  • Access warm leads from widget
  • Analyze customer pain points
  • Create targeted follow-up campaigns
  • Share personas & resolution templates

Coming Soon: Full Team Features

We're actively building more powerful collaboration tools:

Roles & Permissions

Admin, Manager, Agent, Viewer roles coming soon.

Internal Chat

Discuss customers privately without leaving the platform.

Task Assignments

Assign follow-ups directly from customer profiles.