📧 Email Broadcast Guide
Send personalized emails to all your leads in one click
📝 Pre-built Email Templates
Click any template to load it automatically
📢
Business Update
Announce changes, new hours, or important news
🆕
New Products
Launch new collections or services
🎁
Special Offer
Send discounts and promotions
⚠️
Issue Resolution
Follow up on customer problems
💬
Feedback Request
Ask for reviews and opinions
🎄
Holiday Greeting
Seasonal messages and wishes
💡 Pro Tip: Use {{name}} in your emails to automatically insert each customer's name. Example: "Hi {{name}}, check out our new arrivals!"
📊 Best Practices
- Personalize everything - Use customer names and purchase history
- Send at the right time - Tuesday-Thursday 10am sees highest open rates
- Test before sending - Always use "Send Test" to yourself first
- Segment your audience - Send different messages to different groups
- Track your results - Monitor open rates and adjust your strategy
🚀 Quick Start
- Go to Customer Insights → Mass Email Broadcast
- Choose a template or write your own
- Select your target audience (all customers, high-risk, recent)
- Click "Send Test" to verify
- Click "Send Broadcast" when ready